DeckSweep support

Email a.estevez@gmail.com. Include your macOS and iOS versions and what you were doing; nothing about your files is ever sent to us, so please describe them in your own words.

Common questions

The phone can't find my Mac. Both must be on the same Wi‑Fi, the DeckSweep icon must be in the Mac's menu bar, and iOS must have allowed Local Network for DeckSweep (Settings → DeckSweep).

Where did my files go? The Trash on your Mac. Nothing is deleted until you empty the Trash yourself.

How do I unpair a phone? Click the ✕ next to it in the Mac's menu.

How do I stop the Mac app? Menu → Quit, and untick "Launch at login".